Hamarat Pension

Very low hygiene, rooms without ventilation Booked after search in google map. Owners are a couple. The man is very kind and service minded but the lady in reception was not willing to work or help. The sheets had stains, stained like blood. when I personally went and kindly said so, the husband wanted to change them immediately but the wife sat smoking her cigarette and gave an excuse. She thought it was the fault of previous customers that stains do not go away in the wash. Although other good hotels throw sheets that don't get clean. There was a guy who served breakfast. When he couldn't open the lid of the water bottle, he used his dirty T-shirt to get hold of. The table was dirty and when he was going to wipe it he brought a dish cloth that smelled rotten. Later it turned out that he is the one who cleans the rooms. Then you understand the level of hygiene. Room lacks ventilation and gets damp and smells bad from the bathroom when you close the window/door. We had to sleep by opened door (entrance via garden) to be able to breathe. They had promised an upgrade several times so we stayed but in the morning they lied that there were no other rooms. We checked out after breakfast. Very very low hygiene and service. We must say that the husband was very kind. He really tries but they have not the knowledge to run a hotel and very bad employees.

We stayed at the Hamarat Hotel on years eve 2023. We booked for two nights but we had to leave after first night. The hotel has no service at all; the room got flooded and there was no one to call. We paid for breakfast. We went down to the restaurant at 9:00 am but there was no breakfast or even coffee. It was empty, almost deserted. There is no front desk or employees. The hotel in my view is not ready to have guests…

We have stayed here overnight and arriving late at night we’re concerned a bit that the reality could be worse than pics in resources. The truth is that we were pleasantly surprised with the friendliness of staff, nice interior in rooms proposed and the stunning beauty of the morning view from the spot. Please keep in mind tasty and large breakfast serviced with a nice choice of tastes. Big 5 star in rating from me. Thanks for hosting us 🤗